VerifiedVersion: 2026.0714 min read
Offline, synchronization, and conflict
Understand outbox/inbox, acknowledgement, retry, and conflict resolution without data loss.
Who is this for?Operational user and technical support
Applies toAll offline-capable apps
Last reviewed2026-07-15
01
What you will accomplish
- ✓Read synchronization states
- ✓Retry without duplication
- ✓Distinguish conflict from connectivity failure
- ✓Collect diagnostic evidence
02
Operating workflow
- 01
Persist the action with a stable identifier
- 02
Place it in the outbox
- 03
Send in controlled order
- 04
Wait for server acknowledgement
- 05
Close it or create a conflict record
03
Operating and safety controls
Do not send unbounded batches
Apply backoff and rate limiting
Do not delete the record before final acknowledgement
05
Get help
Copy this template and send it through your organization’s approved support channel. Do not include customer data, passwords, or verification codes.