DOCUMENTATION INDEX
Product guide
Everything your team needs to set up, operate, and review FoodTech—organized by operating area, not internal system structure.
Start & platform
Set up businesses, branches, users, and permissions.
Understand the FoodTech ecosystem
A map of the platform that connects sales, menu, inventory, guests, and payments into one restaurant experience.
Owner, system manager, implementation teamOnboard a new business
Establish the business, branches, users, and required settings before go-live.
Business owner and system managerUsers, roles, and permissions
Manage business, branch, and role access with least privilege.
System manager and HR administratorSecurity, privacy, and audit
Core rules for protecting accounts, data, devices, and operational audit records.
All users, with additional manager responsibilitiesBranches and operating settings
Build the branch structure and safely configure tax, pricing, printing, and operating hours.
Business owner, system manager, and branch managerReleases and change management
Assess release impact, pilot change, train teams, and prepare controlled rollback.
Product owner, system manager, training, and supportSales & products
Sales, orders, catalog, Menu, and digital channels.
Point of sale and sales
Turn an order into a controlled sale: from session opening and ordering to payment, receipt, close, and review.
Cashier, floor supervisor, branch managerProduct catalog and menu
Build a sellable Menu: product identity, pricing, variations, modifiers, recipes, and channels.
Menu manager, purchaser, inventory managerDigital menu and self-ordering
Make Menu a sales gateway: publish a clear menu, scope channels and branches, and receive self-orders through fulfillment.
Menu manager, marketing, and branch supervisorDelivery orders and fulfillment
Receive, assign, track, and resolve delivery exceptions through handoff.
Cashier, kitchen, delivery supervisor, and captainInventory & supply
Warehouses, production, purchasing, suppliers, and stock integrity.
Inventory and warehouses
Movements, transfers, counts, and adjustments with balance integrity.
Storekeeper, inventory manager, branch managerProduction and manufacturing
Production orders, material issue, receipt, waste, and work in progress.
Production manager, storekeeper, reviewerPurchases and suppliers
Keep the restaurant ready: from requirement, supplier, and quotation to purchase order, receipt, invoice, and return.
Purchaser, storekeeper, accountant, approverFinance & customers
Accounting, CRM, secure payments, LuxPay, and loyalty.
FoodTech accounting and fiscal close
FoodTech accounting connects sales, purchasing, inventory, tax, and payments to reviewable journals and fiscal close.
Accountant, auditor, finance managerSet up FoodTech accounting for restaurants
A foundational path for connecting restaurant structure, chart of accounts, tax, and cost centers to sales, purchasing, inventory, and payments.
Finance manager, accountant, business owner, implementation teamPayments and refunds
Connect sales to enabled payment channels and understand transaction, refund, and settlement states without mixing platforms.
Cashier, accountant, finance supportGuest CRM and customers
Turn guest data into a better relationship: customers, visits, tickets, segments, recovery, and loyalty.
Customer service, marketing, branch managementLoyalty and campaigns
Design measurable points, rewards, and campaigns while respecting consent and budget.
Marketing, customer service, and finance managerLuxPay for merchants and users
LuxPay integration connects accounts, wallet, transfers, and settlement to restaurant operations within approved boundaries.
Merchant, user, and finance supportSecure payment channels
A guide to safely enable and use the payment channels available to your business, then connect them to sales and settlement without storing sensitive data.
Business owner, finance manager, branch manager, and cashierTeams & management
HR, projects, assets, maintenance, and reporting.
HR and attendance
Employees, contracts, attendance, incentives, and penalties in an auditable lifecycle.
HR and branch managersReporting and business intelligence
Use certified metrics, insights, and forecasts without misleading interpretation.
Owner, executive manager, business analystProjects, assets, and maintenance
Turn expansion into an executable plan: assets, ownership, maintenance, projects, budgets, and commitments.
Management, maintenance, finance, and branch ownersSupport and troubleshooting
A safe method to collect evidence, isolate cause, restore service, and escalate without exposing data.
User, branch supervisor, and technical supportApps & field operations
Plus, Flowra, Fleetly, and self-ordering.
FoodTech Plus
Operate mobile POS, drafts, offline work, and safe synchronization.
Cashier, branch manager, supportFoodTech Flowra
Run kitchen display, hall orders, and unpaid self-order workflows.
Kitchen, hall supervisor, branch managerDevices, operating systems, and printers
A practical compatibility matrix for POS devices, operating systems, and printers, including what is supported and what requires acceptance testing before rollout.
Business owner, branch manager, IT team, and supportFoodTech Fleetly
Manage captain delivery tasks, location, deferred actions, and synchronization.
Delivery captain, delivery supervisor, supportOffline, synchronization, and conflict
Understand outbox/inbox, acknowledgement, retry, and conflict resolution without data loss.
Operational user and technical support